Did You Know? Every Crane’s Mill Resident Receives an Emergency Pendant.
Every Crane’s Mill resident becomes linked to of our emergency response system, providing a system of checks and balances that gives residents and their family members a sense of security and peace of mind.
Upon moving to Crane’s Mill, every resident receives two key ways to stay in touch: an emergency pendant and the “I’m OK” system.
The emergency pendant is similar to what you’ve seen on TV. Essentially it’s a little button you wear around your wrist or on a necklace, and if there is an emergency, you simply press the button and our staff is notified. The pendant contains something similar to a GPS system, and the control desk is able to pinpoint your location regardless of where you may be on campus—your apartment, a common area, in the hallway, etc.
A staff member will promptly address your emergency and help you take the next steps (a visit to the wellness center, a call to your family, or a visit to the emergency room, for instance).
The other part of our emergency response system is something we like to call the “I’m OK” system. In every apartment and cottage, there is a small green button in the bathroom. All we ask is that when resident wake up in the morning, they press the button to let us know they are up and doing OK.
By doing so, a signal is sent to our front desk. By mid-morning, our concierge will look at the system and see if anyone has not pressed their button. In the case that the button has not been pressed, the concierge will place a phone call to the person to touch base and make sure they are OK. If the person does not answer, a member of our team will go to the apartment to ensure that nothing is wrong.
This system is a huge benefit not only to our residents but to their family members as well. Each day, a resident’s family can take comfort that even though their family member is living independently, Crane’s Mill is checking up on them, addressing any concerns, and making sure they’re living their life to the fullest.